Privacy Policy

Last updated: 10 October 2026

This policy covers Vectron for Mac, iPhone and iPad (coming to the App Store in October 2026) and this website.

Who we are

Vectron is made by Vectron Labs. You can reach us at support@vectronlabs.app.

Data stored on your devices

Hosts, folders, credentials, templates and IP address records are kept in one vault file: in Vectron’s folder in your iCloud Drive (so the same vault opens on your Mac, iPhone and iPad), or only on that device if iCloud Drive is off. The vault is encrypted on your device before it is saved, so Apple stores it but cannot read it. It is encrypted with AES-256-GCM using a key derived from your master password (Argon2id). If you ask Vectron to remember the master password, it is stored in that device’s Keychain, protected by Touch ID (Mac) or Face ID (iPhone and iPad) or the device password, and is not synced to other devices. Session logs and recordings are saved only if you turn them on, on your device.

We have no access to any of this data. It is never sent to us.

Connections you make

When you connect to a device or server (SSH, Telnet, Serial, RDP, VNC, SFTP or the diagnostic tools), Vectron talks directly to that device. Nothing passes through our servers; we don’t run any. The Internet Speed Test on the Mac measures with macOS’s own networkQuality, which connects to Apple’s servers. On iPhone and iPad you choose the server: Apple’s or Cloudflare’s (speed.cloudflare.com); the test then connects to that service.

AI assistant

The AI assistant is optional. If you use it, you connect your own account with a provider you choose (for example Anthropic, OpenAI, Google, Groq, Mistral, Z.ai, OpenRouter, another OpenAI-compatible service, or a server on your own network). Your questions and the device output you share with the assistant are sent directly from your device to that provider, with your own API key, and are handled under that provider’s privacy policy. Before the first request to a provider, Vectron asks for your permission; you can withdraw it in Settings. Passwords, secrets and keys that Vectron recognizes are removed before anything is sent, and you can also hide IP and MAC addresses. The cleaner cannot recognize every format, so look at what you share. If you choose another OpenAI-compatible service, it may pass your requests on to the AI providers it uses; its own terms apply, and Vectron asks you to confirm its address once. Your API key is stored in your device’s Keychain. We never see your requests or your key. On the Mac, if web search is on (Settings › AI Assistant), the assistant can ask your provider to search the web: only the search words go out, never IP or MAC addresses, and Vectron asks first when the words came from your device. After you have used the assistant on the Mac, Vectron asks your provider about once a day which models are available, so it can move you to a current model when yours is retired. A model on your own computer or network (for example Ollama or LM Studio) keeps everything on your network. Vectron adds up the tokens the provider reports and keeps that count in Vectron’s settings on your device; it is never sent to us or to anyone else.

Purchases

The free trial and subscription are handled by Apple through the App Store. One subscription covers Mac, iPhone and iPad. We do not receive your payment details. Apple shares only anonymous sales reports with developers.

Crash reports

Vectron has no crash reporting or analytics of its own. If you agreed on your device to share analytics with app developers, Apple may send us anonymous crash reports and usage statistics for Vectron. This is Apple’s own service, so it does not change the “Data Not Collected” label. The reports do not include your name, your vault or what your sessions showed. You can turn this off on the Mac in System Settings → Privacy & Security → Analytics & Improvements, and on iPhone and iPad in Settings → Privacy & Security → Analytics & Improvements.

Beta testing (TestFlight)

If you test a beta version through Apple’s TestFlight, Apple shares with us the name and email address you use for TestFlight, the feedback and screenshots you choose to send, and crash reports from the beta. We use them only to improve Vectron and to contact you about the beta, and delete them when the beta ends or when you ask. Please don’t include passwords or customer data in screenshots.

Support emails

If you email us, we receive what you choose to send: your email address, your message and any report or file you attach. We use it only to answer you and delete it when it’s no longer needed. Please don’t send passwords or other secrets.

This website

We do not add cookies, analytics or trackers to vectronlabs.app. Our hosting provider (GoDaddy) keeps standard server logs (such as IP address and pages requested) for security and operation, and adds its own small script to each page to measure how fast the page loads. We do not use that script and receive no data from it; it is covered by GoDaddy’s privacy policy. Blocking it in your browser does not affect the site.

Children

Vectron is a professional tool and is not directed at children.

Changes

If this policy changes, we will update this page and the date above.